Yes you can it, for example if your order status is “Pending” or “Processing”, then you can inform us within 24hrs via phone (0208 144 0668) or email (sales@ bestdoorhandles.co.uk) to make the changes in your order. However it’s not always possible to make any changes to your order, for example if your order has been shipped then we will not be able to change it. In case of change in your order your order processing can be delayed for couple of days.